Accessibility Statement

Our Commitment

Innovative Home Loan is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards to our website.

Standards We Aim to Meet

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible to people with disabilities, including those with:

• Visual impairments (blindness, low vision, color blindness)
• Hearing impairments
• Motor and mobility limitations
• Cognitive and learning disabilities

Accessibility Features

Our website includes the following accessibility features:

• Adjustable text size via our accessibility widget (bottom-right corner of every page)
• High-contrast and inverted-contrast display modes
• Option to underline all links for better visibility
• Option to highlight keyboard focus indicators
• Reduced motion mode for users with vestibular sensitivities
• Semantic HTML with appropriate heading hierarchy
• ARIA labels on interactive elements
• Keyboard-navigable interface
• Color contrast ratios meeting WCAG AA minimums (4.5:1 for body text)
• Alt text on meaningful images

Accessibility Widget: Look for the blue accessibility button (♿) in the bottom-right corner of every page to access text size, contrast, and other display options.

Known Limitations

While we strive for full WCAG 2.1 AA conformance, some areas may not yet be fully optimized. We are actively working to identify and resolve any accessibility barriers. If you encounter a specific issue, please contact us.

Alternative Access

If you have difficulty accessing any portion of our website or need information in an alternative format, please contact us directly. We are happy to:

• Answer your questions by phone
• Provide documents in an accessible format upon request
• Walk you through the loan inquiry process verbally

Feedback & Contact

We welcome your feedback on the accessibility of our website. If you experience any barriers or have suggestions, please contact us:

We aim to respond to accessibility feedback within 2 business days.

Date of Statement

This statement was prepared in June 2025 and will be reviewed and updated annually.